![]() ![]() When you are facing an emotionally charged situation, think of the situation in three phases-before, during, after so you don’t find yourself needing to do morale cleanup: If you make the choice to let your emotions emerge, be prepared for the fallout that may occur if it doesn’t go as planned. Just go about it in a methodical and well-planned out way and then and keep it reigned in appropriately so you don’t take it further than you want to. Sometimes the passion and emotion is the right mechanism for getting people to change or to see the importance of your message. Think of some of the best leaders in history-they are often known for their emotional pleas and passionate “calls to action”. There are situations where emotion and passion is appropriate.
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